Privacy Policy - Kupczyk.pl

effective as of 01.06.2025r.

We respect your privacy. This Privacy and Cookie Policy explains how we collect, use and protect your personal data when you visit www.kupczyk.pl, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Administratorem Twoich danych osobowych jest:

Kupczyk Spółka Jawna
ul. Janowa Wola 6 30-550 Kraków
NIP: 6790025901
E-mail: hurt@kupczyk.pl Phone: 12 656 3232

2. What personal data do we process and why?

Dane osobowe mogą być przetwarzane w następujących przypadkach:

Service Request Form

Data: name, surname, email, phone number, issue description, equipment details
Purpose: to process warranty or post-warranty service requests
Legal basis: Art. 6(1)(b) GDPR - necessary to perform a service

Contact Form or Direct Contact

Data: voluntarily provided by the user
Purpose: to respond to inquiries
Legal basis: Art. 6(1)(f) GDPR - legitimate interest in communication

Google reCAPTCHA

Purpose: to protect the form against spam and abuse
Data: technical data (e.g. IP address, user behavior, browser details)
Legal basis: Art. 6(1)(f) GDPR - legitimate interest in securing the website
More info: Google Privacy Policy

Cookies

See full details in our Polityce Cookies

3. Who do we share your data with?

Personal data may be shared with trusted third parties providing IT, hosting or form protection services (e.g. Google LLC for reCAPTCHA). We do not transfer your data outside the European Economic Area unless required by tools compliant with applicable data protection standards.

4. How long do we store your data?

Contact or service form data - up to 12 months after the case is closed, or longer if required by law
Technical data - according to the lifespan of cookies or reCAPTCHA settings

5. Your rights under GDPR

You have the right to:

access your data,
rectify or delete data,
restrict processing,
object to processing,
withdraw your consent at any time,
lodge a complaint with the data protection authority (UODO).

6. Voluntary data submission

Providing personal data is voluntary but necessary to process your service request or respond to your inquiry.

Cookie Policy - Kupczyk.pl

effective as of 01.06.2025r.

1. What are cookies?

Cookies are small text files stored on your device while browsing websites. They allow the website to function properly and remember your preferences.

2. Why do we use cookies?

We use cookies to:

ensure proper functioning of the website and forms,
secure the service request form via Google reCAPTCHA,
analyze basic technical data (browser type, screen resolution, language settings).

3. Cookie management

You can manage or disable cookies through your browser settings. Restricting cookies may affect the correct functioning of some website features, such as the service request form.

4. Google reCAPTCHA

We use Google reCAPTCHA to protect our form. This service analyzes user behavior and technical parameters to detect abuse.
It is subject to:

Google Privacy Policy
Google Terms of Service

Questions about your data?
Contact us at: hurt@kupczyk.pl